FAQ
A high school diploma is recommended, but not required. However, you do need to be at least 16 years of age for the NA-1 training program course (if under 18 a legal guardian’s signature is required).
Registration into a NA-1, CNA-2, or MA Program class is closed five (5) business days prior to the first day of class. At least five (5) business days prior to the first day of class, students must have submitted a digital signature acknowledging they have viewed a NA-1, CNA-2, or MA Online Information Session on the Caregiver Training Institute website, and have received, understand, and agreed to the information covered in the presentation. They must have turned in their completed, signed, and dated registration packet, pre-eligibility documentation, and provided a copy of a current government issued, signature-bearing, photo ID with their legal name and birth date for identity verification. Students must pay their program tuition in full at least two (2) business days prior to the first day of class unless they have set up a tuition payment plan at the business office at least two (2) business days prior to the first day of class.
It is an OSBN requirement that all students must complete a free, no-obligation online information session prior to enrolling in classes in the NA-1, CNA-2 and MA programs. At the conclusion of the online information session, students must submit a signed/dated digital signature acknowledging they have watched the entire Information Session and received, understand, and agree to comply with the information covered int he presentation.
It is the policy of Caregiver Training Institute that all students must present a current government-issued, signature-bearing, photo ID with your legal name and birth date for identity verification at least five (5) business days prior to the first day of class (i.e. – state driver’s license, state ID, or passport)
During normal school business office hours. Before and after business hours, and on weekends, you can leave a voicemail message at 503-257-0117, or contact the school via email message at [email protected].
Oregon State Board of Nursing regulations allow us up to 10 business days following your last day of clincals to process certificates. We make every effort to have certificates ready sooner than that, but during our busier times of the year it may take the full 10 business days to process completion paperwork. Students will be notified by email when their certificates are ready to pick up at the office.
Caregiver Training Institute reserves the right to cancel, move, and reschedule a training program or class due to circumstances that are beyond our control, such as low enrollment, inclement weather, power outage, or instructor illness/unavailability, pandemic, or unanticipated clinical facility closures to training. The school will use all reasonable endeavors to avoid changes of this nature and will notify students as soon as the change is known. If training programs or classes must be cancelled and/or rescheduled prior to the start of the training program or class, the Caregiver Training Institute will reschedule students to the next available training, with the student’s consent. Should the offered alternative not be an acceptable option for the student, a full refund of pre-paid fees for which services have not been provided will be issued.
Caregiver Training Institute maintains waitlists for program classes where all available seats have been filled. Students who have met all their pre-registration prerequisites and eligibility criteria may elect to join a class waitlist. If students registered into the class drop the class and seats open up, waitlisted students will be contacted and offered an available open spot in the class. Waitlisted students are notified on a first-come-first-served basis. Notification priority order is based on the date students completed all their pre-registration requirements, with preference being given to those students who also already made a payment towards their tuition.