(503) 257-0117

    (503) 257-0117

Frequently Asked Questions

Do I have to have a high school diploma or GED?
A high school diploma is recommended, but not required. However, you do need to be at least 16 years of age for the NA-1 training program course (if under 18 a legal guardian’s signature is required).
Do I have to attend an information session before enrolling?
It is a policy of Caregiver Training Institute that all students must complete a free, no-obligation online information session prior to enrolling in classes in the NA-1, CNA-2 and MA programs.
Can I reserve a spot in a particular class?

Yes. Before you can register, reserve a spot in a specific class that has openings, or make a tuition payment, at least two (2) business days prior to the first day of class you must:

  • complete an online information session;
  • complete, sign, date and submit all registration packet paperwork /enrollment eligibility paperwork to the school business office;
  • select a program class/clinical schedule; and
  • pay for your criminal background check; and
  • pay your tuition.
    • A payment for a minimum of 50% of the NA-1, CNA-2 and MA program tuition reserves a student’s seat in class. 
    • Online NA-1 students must pay their tuition in full.
    • NA-1, CNA-2, and MA students program tuition must be paid in full unless a student sets up a tuition payment plan at least two business days prior to the first day of class.
What is the deadline for enrolling in a class?
Registration into a class is closed two (2) business days prior to the first day of class.
What forms of ID are acceptable?
It is the policy of Caregiver Training Institute that all students must present a current government issued, signature-bearing, photo ID with your legal name and birth date for identity verification by the first day of class (i.e. – state driver’s license, state ID, or passport)
When can I contact the school business office to make a payment or ask a question?
School office normal business hours are 7:30 am to 5:00 pm Monday through Friday (The office is closed for lunch from 1 pm to 2 pm.) Before and after business hours and over weekends you can leave a voicemail message at 503-257-0117 or contact the school via email message at info@thecaregivertraininginstitute.com.
When do I sign up for my Board Test?
Oregon State Board of Nursing regulations allow us up to 10 business days following your last day of clincals to process certificates. We make every effort to have certificates ready sooner than that, but during our busier times of the year it may take the full 10 business days to process completion paperwork. Students will be notified by email when their certificates are ready to pick up at the office. We can help you sign up for your state board test when you pick up your certificate
What is the school’s class scheduling policy?
Caregiver Training Institute reserves the right to cancel, move, and reschedule a training program or class due to circumstances that are beyond our control, such as low attendance, inclement weather, power outage, or instructor illness/unavailability. The school will use all reasonable endeavors to avoid changes of this nature and will notify students as soon as the change is known prior to the start of their training program or class. If training programs or classes must be cancelled and/or rescheduled prior to the start of the training program or class, the Caregiver Training Institute will reschedule students to the next available training, with the student’s consent. Should the offered alternative not be an acceptable option for the student, a full refund of pre-paid fees for which services have not been provided will be issued.