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FEE’s FAQ

What is the deadline for paying NA-1, CNA-2 and MA program tuition?

Before a payment reserving a student’s seat in class will be accepted, students must complete an information session, select a class/clinical schedule, and all enrollment paperwork must be completed, signed and received by the business office.

A payment for a minimum of 50% of the NA-1, CNA-2 and MA program tuition reserves a student’s seat in class.  Online NA-1 students must pay their tuition in full.

Students must pay their program tuition in full at least two (2) business days prior to the first day of class, unless they set up a tuition payment plan at the business office at least two (2) business days prior to the first day of class.  Online NA-1 students must pay in full at the time of enrollment and are not eligible for a payment plan.

How does your payment plan work?

Caregiver Training Institute offers a tuition payment plan for the convenience of NA-1, CNA-2 and MA students.  Online NA-1 students are not eligible for a tuition payment plan.

The administrative fee to set up a payment plan is $30.00.  To set up a payment plan, a student must MAKE A MINIMUM 50% DOWN PAYMENT towards the cost of their program tuition and PAY A $30.00 PAYMENT PLAN FEE at least two (2) business days prior to the first day of class.

The FINAL PAYMENT must be received no later than the business day prior to the final written exam or the student will incur an additional $70.00 LATE PAYMENT PLAN FEE.  No student who still owes money will be allowed to take the final written exam until all fees have been paid.

What other fees do I have to pay prior to starting class?

NA-1 and MA students will have a criminal background check done on the first day of class.  Payment in full must be received prior to the start of class.  CNA-2 students will have a criminal background check done two (2) business days prior to the first day of class.  Payment in full must be received at least two (2) business days prior to the first day of class.

Fees for textbooks and medical equipment, payment plan fees, late fees, cancellation / rescheduling fees, NSF fees, copy fees, and other administrative processing fees cannot be paid in installments and are due immediately.

What is your cancellation and refund policy for the NA-1, CNA-2 and MA programs?

A full refund will be issued if the class is cancelled by the school prior to the start of the class unless a student elects to roll over into the next scheduled class.

A FULL REFUND OF TUITION PAID will be given if a student notifies the school business office of their intention to withdraw from their scheduled program in writing more than three (3) business days prior to the first day of class, or in writing more than three (3) business days before an Online NA-1 student receives access to didactic training.

A FULL REFUND OF TUITION PAID, MINUS A 10% PROGRAM CANCELLATION FEE, will be given if a student notifies the school business office of their intention to withdraw from their scheduled program in writing at least three (3) business days prior to the first day of class, or in writing at least three (3) business days before an Online NA-1 student receives access to didactic training.

A partial refund (50%) of tuition paid, will be given if a student attends their scheduled class on the first day of class but gives written notice of their intention to withdraw before the end of the first day of class.

NO MONEY WILL BE REFUNDED if the student:

  • fails to notify the school IN WRITING of their intention to withdraw at least three business days prior to the first day of class;
  • fails to attend their scheduled program on the first day of class;
  • fails to meet the program completion requirements.
What is your rescheduling policy for NA-1, CNA-2 and MA programs?

Students may re-schedule their program at no cost if they notify the school of their intention to reschedule their program in writing at least three (3) business days prior to the first day of class.

A student will incur a $35.00 RESCHEDULING FEE if they notify the school of their intention to reschedule their program in writing less than three (3) business days prior to the first day of class.

The $35.00 rescheduling fee must be paid at the time the student reschedules their program.

A student may not reschedule their program and switch into another scheduled class for any reason once they have started their class.

What is the deadline for paying for CPR or OSBN Board Review classes?

CPR and OSBN Board Review classes must be paid for in full must be paid for in full at the time of enrollment in the class.  Pre-registration is required and classes fill up quickly.

What is your refund / cancellation policy for CPR and OSBN Review classes?

A full refund will be issued if the CPR or OSBN Board Review class is cancelled by the school prior to the start of the class unless a student elects to roll over into the next scheduled class.

A full refund, MINUS A $10.00 CANCELLATION FEE, will be given if a student notifies the Caregiver Training Institute business office of their intention to withdraw from their scheduled CPR or OSBN Board Review class in writing at least three (3) business days prior to the start of class.

NO MONEY WILL BE REFUNDED and students will be required to PAY THE FULL COST OF ENROLLING IN A NEW CPR OR OSBN BOARD REVIEW CLASS if the student:

  • Fails to attend their scheduled class;
  • Shows up to class more than 15 minutes late;
  • Fails to notify the school business office in writing at least three (3) business days prior to the start of class.
What is your rescheduling policy for CPR and OSBN Review classes?

Students may reschedule their CPR or OSBN Board Review class for a $10.00 RESCHEDULING FEE if they notify the school business office in writing at least three (3) business days prior to the start of class.

The $10.00 rescheduling fee must be paid at the time the student reschedules their class.

Is tutoring available?

One-on one instruction is available for an additional fee of $35/hour to students who require extra tutoring, or who have not completed their skills checklist and require extra one-on-one time with an instructor to complete their skills checklist. There is a two (2) hour minimum for one-on-one instruction. Extra classroom/lab sessions are also available for additional fees. All additional support is dependent upon availability and must be paid for in advance.